Senior Patient Coordinator
Providing a key process in the Contour Clinics patient experience, Mona values her opportunity to engage with our patients by phone and online, always striving to learn about what a patient is seeking, and provide informative support.
Whether it’s booking appointments, offering technical information or responding to enquiries, Mona’s goal is to deliver the best outcome and a positive experience.
With more than 8 years in customer service success roles, Mona brings the caring ethos that makes for a premium booking process. She has a genuine passion for helping, problem-solving, and creating connections with our valued patients.