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We're proud to announce Illuminate Cosmetic Medicine is now Contour Clinics Newtown

Illuminate Cosmetic Medicine is now proudly joining the Contour Clinics family to become Contour Clinics Newtown. With a second location at Five Dock, you will be treated by a team of experienced, highly regarded doctors and nurses, who will lead you on your self-improvement journey. Learn more below.

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Meet the team

Dr. Josh Wall

Medical Director, MBBS (Dux/Distinction) BPysc (Hons) MED0001950710

Dr. Josh Wall graduated top of his medical school class from the University of Wollongong with a high distinction average, winning prizes in Women’s Health, Psychiatry, Surgery, Paediatrics and Anatomy.

Dr. Wall excels in all forms of non-surgical cosmetic medicine, including cosmetic injectables, advanced dermal fillers, non-surgical facelifts, thread lifting, body sculpting, intimate area rejuvenations, and laser to treat all forms skin complaints.

As the Medical Director of Contour Clinics, Dr. Wall fosters a culture of education and continued professional development. He is a key opinion leader and faculty member at Allergan, and is a head national trainer for one of the world’s leading cosmetic injectable education courses at Derma Medical.

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Mike Canizales

CEO

Mike, CEO of Contour Clinics, is a global C-suite executive who boasts a 20-year track record of scaling high-growth and PE-backed companies. He has notable expertise in global human capital, organisational development, total rewards design, and talent acquisition, and has raised US$75M in PE/VC funding, established US$200M in partnerships, and expanded businesses across 50 countries.

Mike’s noteworthy achievements include elevating startups in AgTech and health and wellness as an CEO and Change Agent. As Microsoft International’s top executive in Australia, he played a pivotal role in a successful joint venture with PBL.

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Dr. Scott Horsburgh

Cosmetic Doctor, MBBS GradCertSpMed BN FRACGP AMA (M) MED0000954670

Dr Scott Horsburgh heads our Brisbane clinic, located at Stones Corner in Queensland.

He is an experienced GP with a Fellowship from the Royal Australian College of General Practice, and is certified in Skin Cancer Surgery.

Dr Scott invests considerably in professional training, to upskill and stay current with the latest advancements in cosmetic medicine treatments, technique and technology.

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Dr. Robert Laidlaw

Cosmetic Doctor, MBBS MED0001678014

Dr Robert Laidlaw is an esteemed cosmetic doctor with over a decade of experience, currently at the forefront of the new Castle Hill clinic.

His remarkable medical journey commenced with a tenure as a Neurosurgery Doctor at Royal North Shore Hospital, laying a solid foundation in surgical precision and patient care. Dr. Laidlaw’s academic prowess is highlighted by his successful completion of the rigorous surgical science examinations conducted by the Royal College of Surgeons

Known for his commitment to natural-looking cosmetic results, Dr Laidlaw combines his surgical acumen with cutting-edge technology to offer bespoke treatments. His dual expertise in cosmetic medicine and health technology makes him a leader in both domains, enhancing patient experiences at the Castle Hill clinic through innovation and knowledge.

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Dr. Fane Hu

Cosmetic Doctor MED0002011759

Dr. Fane is the Head Doctor and leader of our Miranda clinic in South Sydney.

An Australian-trained doctor from the sunny state of Queensland, Dr Fane graduated with a range of accolades, including the top 15% of his medical school cohort. He has worked with many internationally recognised expert doctors both at home and abroad, and is a national trainer and teaching instructor with Derma Medical, one of the leading Aesthetic and Cosmetic Medicine institutions in the world.

He has a keen interest in non-invasive procedures, with an emphasis on rejuvenating facial procedures that restore a youthful aesthetic. These include dermal filler, anti wrinkle, thread lifting and collagen stimulation.

Dr. Fane is fluent in English and Mandarin.

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Dr. Martiane Bersano

Cosmetic Doctor, Consultant General Practitioner MBBS RACGP MED0001938143

Dr Martiane Bersano is an Australian trained doctor with 6 years of GP experience, and was awarded GP Registrar of the Year 2018 by GP Synergy for outstanding achievement and exceptional patient-focused practice.

Dr Martiane excels in non-surgical cosmetic procedures including anti-wrinkle injections and dermal fillers. She is passionate about facial harmonisation and enhancement of the natural facial features to improve symmetry and beauty.

She is fluent in English, Portuguese and Spanish.

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Dr. Honda Ko

Cosmetic Doctor, BMedSci (Hon I) Usyd, MD UNDS, PhD (Medicine) Usyd MED0001866420

With over a decade of experience in the field and thousands of clients, Dr Honda Ko is a skilled cosmetic practitioner who focuses on the aesthetics of the face.

Using the golden ratio approach, Dr Honda has extreme attention to detail, tailoring each individual’s treatment plan to ensure optimal results and exceptional quality outcomes.

Dr Honda focuses on anti-wrinkle injections, dermal fillers, jaw and cheek contouring, permanent fat dissolving, non-surgical face lifts using threads, and non-surgical rhinoplasty using nose fillers.

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Dr. Jean-Paul Chung

Cosmetic Doctor, MBBS, M Trauma MED0002085799

Dr Jean-Paul Chung is an Australian-trained doctor with years of experience in various surgical fields including orthopaedics and plastic surgery.

His strong surgical background has fostered a keen eye for precision with meticulous attention to detail.

Dr Jean-Paul strives to deliver the best outcomes for his patients through a personalised and collaborative approach.

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Dr. Daiana Baragan

Cosmetic Doctor, MBBS MED0002148322

Dr Daiana Baragan is a highly skilled cosmetic doctor with a six-year background of general medicine and surgical training in Australia and overseas.

Her skills and expertise enables her to safely perform advanced injectable and resurfacing treatments. She has an excellent eye for aesthetics and provides client-centred care with the most up-to-date techniques.

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Dr. Jamie Addlestone

Cosmetic Doctor, General Practitioner MBChB, FRACGP, MRCGP, MRes MED0002016613

Dr Jamie Addlestone is a UK trained doctor, with nearly a decade of experience working in various medical and surgical practices in both London and Australia.

He is a fellow of the Royal College of General Practitioners in the UK and an experienced emergency medicine doctor. He is a trainer for anti-wrinkle and dermal filler injectables.

Dr Jamie provides a holistic approach to overall patient care and well-being, and has a particular interest in facial rejuvenation using anti-wrinkle and bioremodelling injectables as well as dermal fillers.

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Dr. Kitty Gayed

Cosmetic Doctor, MBBS MED0002081485

Dr Gayed is an Australian-trained doctor with postgraduate years and experience in fields such as general surgery, orthopaedic surgery, and emergency medicine. Dr Gayed has successfully obtained her Generic Surgical Sciences Examination Certificate as well as having a number of publications presented at annual scientific meetings across Australia.

Dr Gayed believes in keeping up to date with the latest trends, being well informed of social aesthetic desires and fulfilling those aspirations whilst developing relationships with her patients based on honesty, integrity and professionalism.

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Dr. Alina Nasir

Cosmetic Doctor MED0002350481

Dr. Alina Nasir has been a Doctor for over 10 years.

She is originally from Pakistan where she completed her medical degree and Fellowship entrance exam in General Surgery.

In 2016, Dr Alina moved to Australia where she fell in love with cosmetic medicine.

Having a surgical background and an artistic predisposition, Dr Alina creates tailored treatment plans for her patients whilst expertly respecting facial anatomy.

This enables her to provide undetectable, natural-looking results, for a confidence-boosting treatment that you can trust.

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Dr. Kathy Robinson

Cosmetic Doctor (MBBS, MSc, MForensMed, FACLM) MED0001399354

Dr Kathy Robinson has worked for over 25 years as a doctor in Queensland, with experience in pathology, intensive care medicine, legal medicine and clinical toxicology.
She has an excellent eye for aesthetics and provides client-centred care with the most up-to-date techniques, taking a multifaceted, evidence-based approach to assisting patients in achieving their aesthetic goals.

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Dr. Sofia Lim

Cosmetic Doctor, MBBS MED0002048878

Dr. Sofia Lim has over a decade of experience in the medical and surgical field, and is certified by the Royal Australasian College of Surgery (RACS) for Generic Surgical Science.

She brings her surgical precision and medical expertise as valuable assets to the world of cosmetic medicine, where she strives to help individuals look and feel their best.

Dr Sofia combines her surgical background with a keen eye for aesthetics to provide tailored, high-quality cosmetic treatments.

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Mary Chigwidden

Head Cosmetic Nurse, Bachelor of Nursing, AACMS NMW0001292435

Mary Chigwidden is our Head Cosmetic Nurse here at Contour Clinics, with over 15 years of nursing experience.

Mary is a qualified nurse injector through the Australia Academy of Cosmetic Medicine and Surgery and this is where her real passion lies.

Mary gives her clients the highest level of patient care and service, and her ability to provide her patients with unbiased aesthetic facial analysis is unparalleled.

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Lauren Hirschfield

Senior Cosmetic Nurse, Master of Nursing B Psyc, AACMS NMW0001808374

Originally from Canada, Lauren moved to Australia to complete her Masters in Nursing. With over 10 years’ experience in nursing, Lauren brings a wealth of knowledge to Contour from working as an intensive care nurse.

She furthered her knowledge at the Australia Academy of Cosmetic Medicine and Science, expanding her anti-wrinkle and dermal filler capabilities in aesthetic medicine.

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Sharmila Sapkota

Senior Cosmetic Nurse, Bachelor of Nursing NMW0001960739

Sharmila comes to Contour Clinics with over 7 years of nursing experience, having worked in Medical, Neurology and Cosmetic Medicine.

Sharmila believes in the less-is-more approach and excels in anti-wrinkle and dermal fillers, with her favourite treatments being cheek enhancement and facial slimming.

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Ashley Nassif

Senior Cosmetic Nurse NMW0002444983

With a passion for aesthetics and the commitment and drive to help people feel and look their best, Ashley focuses on natural enhancements whilst keeping up with the latest trends.

Ashely provides all ages with a refreshed, rejuvenated and naturally youthful appearance using anti-wrinkle injections.

With correct placement of dermal fillers, she addresses issues with volume loss, shape and contouring, as well as reducing the appearance of fine or deep lines.

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Katrina Snowdon

Senior Cosmetic Nurse NMW0002335093

Katrina brings value to the team with years of experience as a cosmetic nurse injector, as well as a background in skin and laser therapies.

Katrina is passionate about providing clients with structure and lifts through the use of dermal fillers, as well as anti-wrinkle injections for a softer, more youthful appearance.

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Renata Pinto

Senior Cosmetic Nurse

Renata is a highly-skilled Registered Nurse and Clinical Nurse with experience in Emergency and Cosmetic nursing.

She is passionate about aesthetics and has extensive knowledge of skin and facial anatomy, with over eight years of nursing experience.

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Margeaux Daly

Senior Cosmetic Nurse NMW0001944169

Margeaux is a Registered Nurse who began her career in intensive care before transitioning to the cosmetic industry. She has worked with several facial cosmetic surgeons in both injectables and surgery where she acquired top-level skills in facial aesthetics whilst working closely alongside the surgeons.

Gaining a reputation for consistently delivering excellent patient education, support and clinical care, her patient-centric skills bring out the best in our clients.

“I love seeing how much more happy and confident clients feel after their treatment – it’s one of the most rewarding parts of my job,” she says. Margeaux’s favourite treatments to perform are dermal fillers for the the mid-face area, for their natural and quick results that make a big differences.

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Emma Te Brake

Senior Cosmetic Nurse NMW0002198358

New Zealander Emma has worked as a Registered Nurse for seven years in New Zealand and Australia within Emergency and Intensive Care units, and has completed postgraduate studies in health sciences and emergency nursing.

Emma’s favourite treatments are to the mid and lower face, where she excels in creating a subtle yet natural appearance by reducing fine lines and wrinkles.

Her work takes great focus on providing facial support and structure to maintain a youthful and rejuvenated appearance.

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Aline Castro

Senior Cosmetic Nurse NMW0001828913

Aline has 20 years of Intensive Care experience. In pursuit of her longtime passion for aesthetics, she completed the Graduate Diploma of Cosmetic Nursing and Injectables at the Australasian  Academy of Cosmetic Dermal Science.

A highly qualified aesthetic nurse, Aline is fully trained in the administration of cometic injectables including anti-wrinkle, fat dissolving, dermal fillers, skin boosters, PDO threads and biostimulators.

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Ivy Lin

Senior Cosmetic Nurse, Master of Nursing, Bachelor Nutrition Science NMW0002332991

Ivy is a Senior Cosmetic Nurse at our Stones Corner clinic in Brisbane.

Now several years into her medical career in the field of cosmetic medicine, Ivy graduated from the University of Queensland with a Master’s Degree in Nursing.

Bringing this experience along with a passion for aesthetics, Ivy’s constant aim is to deliver natural-looking results to all of her patients, by way of highly tailored treatment plans.

With her kind and caring manner, Ivy ensures her patients are comfortable and safe and she always makes time to listen to concerns, along with providing helpful advice and information.

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Yasmine Bireroglu

Senior Cosmetic Nurse NMW0002469221

Yasmine joins Contour Clinics with years of experience in the nursing field. This teamed with her knowledge of facial anatomy enables Yasmine to excel in the art and science of cosmetic medicine.

Combining her artistic eye, passion for aesthetics, and a caring nature, Yasmine ensures that you will leave the clinic feeling even better than when you arrived. She empowers her patients to accentuate and enhance their own natural beauty and features.

You’ll love Yasmine’s warm and inviting approach, and the tailored experience that she provides at the Castle Hill clinic.

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Parisa Sina

Senior Cosmetic Nurse

Parisa has a clinical background in paediatric critical care nursing, but it was her passion for beauty that led her into the world of injectable treatments – a career to which she has dedicated her medical expertise for the past few years. 

With a passion for aesthetics and facial contouring, Parisa’s ultimate goal is making clients feel their best. She believes in a holistic approach to aesthetics and will always ensure your best interests are firmly in mind when recommending and administering treatments.

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Tania Fahandezh

Senior Cosmetic Nurse

Tania brings a wealth of experience in cosmetic injectables and non-surgical procedures to Contour Clinics. With a keen eye for detail and a focus on natural-looking results, she strives to achieve optimal harmony between facial symmetry, proportion, and precision.

Whether you desire fuller lips, smoother skin texture, or a more youthful appearance, Tania takes the time to understand your individual concerns and aesthetic preferences. She creates personalised treatment plans to achieve your desired outcome.

As a Registered Nurse and qualified Dermal Therapist, Tania possesses a deep understanding of facial anatomy, ensuring the safety and efficacy of her treatments. Her genuine care and warm demeanor create a positive and comfortable experience for her clients. Tania prioritises open communication throughout the process, ensuring you feel heard and understood every step of the way.

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Nadia Radi

Head Skin & Laser Therapist

Nadia is a dermal and laser therapist who counts over 15 years of experience in the industry.

For six years in London she performed a wide range of skin treatments, then moved to Sydney, where she has broadened and perfected her skills.

Nadia specialises in the treatment of active acne and the removal of scarring, pigmentation and tattoos, using a range of lasers, devices, in-clinic facials and at-home skincare plans.

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Muireann O’Connor

Skin & Laser Therapist

Muireann counts an incredible 21 years of experience in the aesthetics industry, beginning in her homeland of Ireland and coming to Australia to further her expertise in results-driven skincare and dermal laser technology. 

She loves to help her patients look their best in the most natural way possible and specialises in the management of ageing, devising bespoke treatment plans based upon what suits the individual.

Muireann provides a comprehensive range of dermal and laser therapies, and especially loves radiofrequency skin needling for the tightening, rejuvenating results that her patients are looking for.

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Catalina Sanchez

Skin & Laser Therapist

Catalina is an experienced skin and laser therapist with over 19 years of industry experience.

She provides a variety of treatments including skin resurfacing, scar removal, pigment and tattoo removal, radio frequency, capillaries and vascular treatments, facials, chemicals peels, acne treatments, laser treatments, CoolSculpting, cellulite treatments and more.

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Laura Horsburgh

Skin & Laser Therapist

Laura joins the Stones Corner team with over six years of industry experience as a Dermal Therapist.

Laura is skilled in a broad range of treatments including chemical peels, skin needling, LED, radio-frequency skin tightening and fat freezing. She also has a special interest in IPL-based devices to address vascular and rosacea concerns, and pigmentation removal.

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Michelle Glenfield

Skin & Laser Therapist

Michelle counts more than 18 years of experience in the fields of dermal therapy and aesthetics.

Having qualified in Ireland before moving to Sydney over a decade ago, Michelle has gained exceptional experience, treating patients and delivering premium results in the most prestigious clinics.

Treatment with Michelle will explore a multifaceted, tailored delivery of therapies to create a personalised treatment plan just for you.

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Tersia Will

Skin & Laser Therapist

Tersia is a skin and laser therapist with over 8 years of industry experience in dermatology.

Having worked alongside some of the top dermatologists in her native South Africa, and then here in Brisbane, Tersia brings a wealth of knowledge to the Contour Clinics Brisbane team.

Tersia has an immense passion for treating skin concerns, and enjoys keeping up to date with the latest advancements in dermal technology to help her patients achieve the best possible outcomes.

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Tenny Kayaian

Skin & Laser Therapist

With 12 years of experience as a trusted and dedicated Skin & Laser Therapist, Tenny joins the team at Castle Hill to guide and support our patients in achieving their ultimate skin goals.

Tenny’s focus is on providing her patients with customised treatment plans, utilising a wide range of skin treatments and gold-standard, medical-grade devices.

With a special interest in scar revision, skin rejuvenation and body sculpting, Tenny loves using the latest technology in dermal laser to gain the most dramatic results for her patients.

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Alyssa Jolevski

Skin & Laser Therapist

As a Skin & Laser Therapist, Alyssa has expert knowledge of active ingredients and treatment modalities, with a special interest in laser therapies and chemical peels. She will implement these whilst correcting active acne, acne scarring, pigmentation, rosacea, and fine lines and wrinkles.

To complement treatments, Alyssa will match you with your ideal skincare regimen to suit your specific needs. She continuously evolves her knowledge  to ensure patients are receiving best-in-class guidance and results.

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Evelyn Yin

Skin & Laser Therapist

With almost a decade of experience in the beauty, dermatology and aesthetics industries, Evelyn’s aim is to provide the most up-to-date, effective and safe treatments to her patients.

She has worked with a wide variety of industry experts and maintains intense focus on self-learning and development with an interprofessional team.

Her key areas of interest include holistic skin assessments and treatment planning, and widely ranging dermal therapies including chemical peels, radio-frequency, and laser treatments. She is passionate about curating bespoke home-care routines aligned to her patient’s goals and lifestyle.

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Emily-May Baratti

Skin & Laser Therapist

Emily-May is one of the Senior Dermal Therapists at Contour Clinics in Newtown.

Now with a decade of experience in the industry, a diploma in Beauty Therapy, and a graduate’s degree in Laser and Dermal Therapies, she is a capable and knowledgeable member of the skin clinician team.

You can trust Emily-May for excellence in all skin and laser treatments, from surface-level chemical peels right through to deep dermal laser therapies, such as skin resurfacing, removal of scars and pigmentation, treating vascular concerns, and solving acne issues.

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Keren Joy

Practice Manager – Newtown Skin & Laser Specialist

Keren has worked as a Clinic Manager for more than eight years and brings a wealth of knowledge and experience to the smooth operation of Contour Clinics in Newtown.

She is also an experienced skin and laser therapist with over 14 years of industry experience.

Keren has a genuine passion for cosmetic medicine and understands the needs and concerns of our patients.

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Liv Donnelly

Practice Manager – Five Dock Skin & Laser Specialist

Liv is an experienced Dermal and Laser Therapist bringing more than 15 years experience and a wealth of knowledge within Beauty, Aesthetics, Training and Assessment to Contour Clinics.

With a love for all things skin, Liv will develop a tailored program for any skin concerns.

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Keshia Allen

Practice Manager – Castle Hill

Keshia joins the Contour Clinics team with over 12 years experience within Administration, Business Development and Marketing.

Eager to go above and beyond to ensure all patients are well looked after, you’ll be sure to love her positive and enthusiastic personality when visiting our Castle Hill clinic.

Jessica Fleming

Practice Manager – Miranda

Jess is our Practice Manager at Contour Clinics Miranda, where she ensures the smooth operation of this clinic for patients and staff.

Bringing her qualifications in beauty and dermal therapy to the management space, Jess thrives on business development, team leading, and strengthening people and culture.

First and foremost, Jess strives to provide the full Contour Clinics experience to our patients, ensuring a positive journey from start to finish.

She also loves to see her staff grow as individuals and as a team, and feels fortunate to combine her passions for aesthetics and people.

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Charlotte Ralph

Practice Manager – Brisbane Skin & Laser Specialist

Graduating with high distinction from Torrens University with a Bachelor of Health Science (Aesthetics) degree, Charlotte is Practice Manager for our clinic in Stones Corner, Brisbane.

Charlotte values understanding individual patient needs and she can’t wait to welcome you for an outstanding clinic experience.

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Latham Rajbzade

Receptionist

Latham joins our Castle Hill team with 10 years of customer service experience.

Dedicated to providing an exceptional patient experience, Latham goes above and beyond for each and every patient. Whether it’s scheduling your appointment, welcoming you into the clinic, or following up the next day with a friendly check-in call, Latham aims to be there for you every step of the way.

Latham has a passion for aesthetics, skin, and laser therapies, and is currently undergoing training to become a qualified Cosmetic Injector himself, so watch this space!

Latham’s warm, welcoming nature will make you feel at ease upon arriving to our Castle Hill clinic. He is always attentive to our patients and happy to answer any questions.

Laura Howard

Receptionist

Laura joins the Contour Clinics team with nearly 10 years of customer care experience and a background in beauty and dermal therapy.

She has a passion for skin health and cosmetic medicine and appreciates the value the industry has for helping patients in overcoming insecurities and gaining self-confidence.

Eager to help answer any questions and provide support to every patient, Laura looks forward to welcoming you to our clinic soon.

Zoe Ellis

Receptionist

Zoe deeply values the integral role that Contour Clinics plays in helping to provide self-confidence for all patients, as well as the importance of self care.

Bringing an abundance of customer service experience, Zoe aims to provide each patient with the utmost care and consideration with every visit to our clinics.

She upholds a passion for the cosmetic industry and enjoys witnessing the transformations – big or small – that people undergo on a daily basis, and how they are boosted with renewed confidence.

Sonia Horsburgh

Receptionist

Sonia joins the Contour Clinics Brisbane team with over 25 years of experience in education and customer care.

With a personal passion for cosmetic medicine and patient care, Sonia provides assurance and knowledge to everyone from the moment they enter the clinic.

She looks forward to welcoming you to our Brisbane clinic with her warm and friendly persona.

Benjamin Thurlow

Director of Finance BPharm, MBA

Benjamin is our Director of Finance at Contour Clinics.

Having successfully run many small businesses, he brings a wealth of business savvy and valuable experience in business operations to the Contour Clinics family.

By overseeing the smooth running of our clinics, Benjamin allows the medical staff to concentrate on delivering excellence for their patients.

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Robyn Weinberg

Head of Operations B.Optom (FOA) SA

Robyn is passionate about patient experiences, high standards of clinical care and is renowned for her ability to develop people and teams.

She is committed to providing operational support, delivering systems and processes, and bringing to life the growth strategy whilst providing ongoing people and culture support to the entire team in all the clinics.

Robyn is excited to support Contour Clinics in becoming the leading cosmetic clinic in Australia.

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Luke Calopedos

Head of Marketing BComm (Finance/Law)

Luke brings a decade of marketing experience to the Contour Clinics team, having gained a wealth of knowledge from using various strategies and techniques to amplify sales growth and business revenue for a number of companies.

Through the combination of digital marketing, local area marketing, email capabilities, influencers and more, Luke is excited to help the Contour Clinics brand rapidly expand to become Australia’s leading cosmetic clinic group.

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Shrestha Prasad

Social Media Manager

Shrestha brings over 6 years of experience within the social media industry.

With a diverse background spanning agency and company roles, she has honed her skills across various sectors including beauty, fashion, finance, hospitality and more.

As our Social Media Manager, Shrestha oversees Contour Clinics’ online presence and strategy across platforms such as Instagram, Facebook, LinkedIn, TikTok and YouTube.

She’s also our go-to contact for influencer marketing and creates engaging content that resonates with our audience.

Tori Marco

Videographer Content Creator

Tori is our in-house Videographer and Content Creator at Contour Clinics.

She brings over 7 years of experience in video production and content creation, and industry-relevant knowledge from creating content within the plastic surgery field.

Producing high-value visuals, Tori contributes to our content creation and video production goals.

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Melissa Arroja

Executive Assistant

As the Executive Assistant at Contour Clinics, Melissa plays a pivotal role in supporting our executives and ensuring the seamless operation of our clinics.

She is not only integral to the daily functioning of our clinics but is also vital in supporting our overarching mission of helping our clients look and feel their best.

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Mona Ahmad

Senior Patient Coordinator

Providing a key process in the Contour Clinics patient experience, Mona values her opportunity to engage with our patients by phone and online, always striving to learn about what a patient is seeking, and provide informative support.

Whether it’s booking appointments, offering technical information or responding to enquiries, Mona’s goal is to deliver the best outcome and a positive experience.

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Bec Watene

Senior Patient Coordinator

Counting an impressive 15 years of customer service experience, Bec is a true multitasker; she’s also an acting coach, casting associate and lover of the performing arts!

Bec looks after our patients with treatment enquiries, organising bookings, and resolving any concerns of our patients. A genuinely empathetic person, Bec goes above and beyond to ensure the best experience.

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Elle Mills

Patient Coordinator

Elle Mills is a passionate advocate for patient success, bringing a diverse skillset and a genuine desire to make a difference. A firm believer in going the extra mile, Elle thrives on exceeding patient expectations and ensuring a seamless, positive experience.

Elle’s approach centres around clear, concise communication and meticulous attention to detail. She ensures patients are fully informed and supported throughout their journey. Whether it’s answering questions, navigating logistics, or simply offering a listening ear, Elle’s dedication shines through.

Elle’s background in various industries has equipped her with a wealth of experience in exceeding customer expectations. She fosters positive relationships and ensures a smooth flow for all patients.

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Joy Loughhead

Patient Coordinator

As a qualified Dermal Clinician with a Bachelor of Health Science (Aesthetics), Joy is very well-prepared to guide you on your Contour Clinics journey, providing support and answers to your booking and treatment enquiries.

Joy also has a Diploma of Beauty Therapy, qualifying her 6 years as a dermal treatment provider with professional experience in skincare, along with 15 years in customer service roles.

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Britney Budhi

Patient Coordinator

Britney brings plenty of customer-facing experience to the role of Patient Coordinator, where she truly cares about providing you with advice, support and information, assisting you with your visits to Contour Clinics.

With 15 years of experience in the hair and beauty industry, Britney knows the importance of looking after your appointments as you join us on your aesthetic journey.

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As seen on

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logo-vogue
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Contour Clinics on Ten
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BeautyHeaven_logo
logo-smh
Contour Clinics on Cosmechix
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new-idea-logo
Contour Clinics on OK! Mag
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ABC Australian Broadcasting Corporation
Contour Clinics on Stay At Home Mum
Contour Clinics on Triple J Hack
Contour Clinics on Costhetics
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Contour Clinics on Phalloboards
Contour Clinics on Mums of the Shire
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are you ready?

Contact us today


or call us on 1300 233 803

Antiwrinkle

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